Privacy Policy

This Privacy Policy describes how Longdo Global (“we”, “us”, or “our”) collects, uses, shares, and protects your personal data through our website, https://longdoglobal.com (the “Site”).

We are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

1. Who We Are (Data Controller)

Our website address is: https://longdoglobal.com. The legal entity responsible for your personal data (the data controller) is:

Company Name: Longdo Global
Address: Yusong Road, Yubei Dist., Chongqing, China
Email: sales@longdoglobal.com

2. What Personal Data We Collect and Why

We collect your personal data for various purposes, as outlined below:

Data You Provide Directly:
- Contact Forms & Inquiries: When you contact us through our website’s contact forms or by direct email, we collect your name, company name, email address, phone number, country, and any other information you provide in your message.
- Purpose of Collection: To respond to your inquiries, provide quotes, communicate with you about potential business collaborations, and for customer service purposes.
- Legal Basis: The processing is necessary to take steps at your request prior to entering into a contract (GDPR Art. 6(1)(b)) and for our legitimate interest in responding to business inquiries (GDPR Art. 6(1)(f)).
Data We Collect Automatically:
- Website Usage Data & Cookies: When you visit our Site, we automatically collect certain information, such as your IP address, browser type, operating system, referring URLs, pages you visited, and the dates/times of your visits. We collect this information using cookies and similar tracking technologies, like Google Analytics.
- Purpose of Collection: To analyze website traffic, improve website functionality and user experience, ensure the security of our Site, and for advertising measurement and retargeting.
- Legal Basis: For essential cookies, it is our legitimate interest to ensure the proper functioning of our website (GDPR Art. 6(1)(f)). For analytics and advertising cookies, we process this data based on your explicit consent (GDPR Art. 6(1)(a)).

3. Cookies Policy

Cookies are small text files stored on your device. We use the following types of cookies:

Strictly Necessary Cookies: These are essential for the core functionality of the website, such as security and network management. They do not require your consent.
Analytics/Performance Cookies: These help us understand how visitors interact with our website (e.g., which pages are visited most) so we can measure and improve its performance. For example, we use Google Analytics.
Advertising/Marketing Cookies: These are used to track your activity on our Site to deliver advertisements that are more relevant to your interests. We use services like Google Ads, which may involve remarketing to show you ads based on your past visits.

Upon your first visit to our Site, we will ask for your consent to use non-essential cookies via a cookie banner. You can change your cookie preferences at any time through your browser settings.

4. Who We Share Your Data With

We do not sell your personal data. We may share your data with third parties in the following circumstances:

Service Providers: With third-party companies that help us operate our website and business, such as web hosting providers, email service providers, and data analytics providers (e.g., Google).
Advertising Partners: With advertising platforms like Google to serve and optimize our ads.
Legal Requirements: If we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.

5. International Data Transfers

As a global business, your personal data may be transferred to and processed in countries outside of your country of residence, particularly outside the European Economic Area (EEA). We will take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy and GDPR requirements, for instance, by using legal mechanisms like Standard Contractual Clauses (SCCs).

6. How Long We Retain Your Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.

For business inquiry data, we will retain it for the duration of our business relationship and for a reasonable period thereafter as required by law (e.g., for tax and accounting purposes) or to handle potential legal disputes.
For analytics data collected via cookies, the retention period is determined by the relevant third party (e.g., Google Analytics).

7. Your Data Protection Rights (GDPR Rights)

If you are a resident of the European Economic Area (EEA), you have the following rights:

The right to access: You have the right to request copies of your personal data that we hold.
The right to rectification: You have the right to request the correction of any inaccurate or incomplete personal data.
The right to erasure (“right to be forgotten”): You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
The right to object: You have the right to object to our processing of your personal data based on our legitimate interests.
The right to withdraw consent: Where you have provided consent for processing, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us at sales@longdoglobal.com. You also have the right to lodge a complaint with your local data protection supervisory authority.

8. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from accidental loss and from unauthorized access, use, alteration, or disclosure.

9. Children’s Privacy

Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: Email: sales@longdoglobal.com